Finance

$850 Settlement from Citibank? See If You’re Eligible for the Payout!

If you received unsolicited robocalls from Citibank about past-due credit card accounts between August 15, 2014, and July 31, 2024, you may be eligible for $350 to $850 in compensation from a $29.5 million class action settlement. Ensure you file your claim by December 20, 2024, to be eligible. Follow the simple steps outlined in this guide to submit your claim and claim your share of the settlement!

By Vophie Wilson
Published on

Citibank, one of the largest financial institutions in the world, is at the center of a significant class action settlement, offering compensation for individuals who were affected by unsolicited robocalls. The settlement, valued at $29.5 million, is designed to compensate people who received these robocalls related to past-due credit card accounts. If you received such calls, you may be eligible for a payout ranging from $350 to $850.

Claim $350 to $850 Citibank Class Action Settlement
Claim $350 to $850 Citibank Class Action Settlement

In this article, we will walk you through the details of this settlement, help you determine if you’re eligible to claim compensation, explain how to file a claim, and address some frequently asked questions. This guide is designed to make the claims process simple and easy to follow, so you don’t miss out on potential compensation.

Claim $350 to $850 Citibank Class Action Settlement:

Key PointDetails
Settlement Amount$29.5 million
Estimated Payment per Eligible ClaimantBetween $350 and $850, depending on claim volume
Additional CompensationUp to $2,500 for those who received more than 5 calls
Call TimeframeAugust 15, 2014 – July 31, 2024
EligibilityMust have received unsolicited robocalls from Citibank regarding past-due credit card accounts
Claim DeadlineDecember 20, 2024
Official Settlement Websitewww.claimdepot.com

The Citibank Class Action Settlement provides an opportunity for individuals who received unsolicited robocalls to receive compensation of up to $850. If you meet the eligibility criteria, follow the simple steps to file your claim and potentially receive your share of the $29.5 million settlement.

By understanding the TCPA, knowing your rights, and filing your claim before the December 20, 2024 deadline, you can ensure that you receive the compensation you deserve. Don’t miss out on this chance to be compensated for the unsolicited calls you’ve received.

What is the Citibank Class Action Settlement?

This class action settlement stems from a lawsuit that accused Citibank of violating the Telephone Consumer Protection Act (TCPA). The TCPA was passed to protect consumers from receiving unsolicited calls, particularly robocalls. In this case, the calls in question were made to non-customers promoting past-due credit card accounts, violating the law’s guidelines.

The settlement offers compensation for those who received these robocalls between August 15, 2014, and July 31, 2024. If you qualify, you could receive between $350 and $850 as part of a $29.5 million payout.

Who is Eligible for the Settlement?

To claim compensation, you need to meet the following eligibility criteria:

  1. Non-Customer Status: You must not have been a current or former Citibank cardholder, customer, or authorized user at the time of the call.
  2. Call Timeframe: You must have received an unsolicited robocall from Citibank between August 15, 2014, and July 31, 2024. This includes calls made using automated or prerecorded voice messages.
  3. Call Content: The robocalls should be related to a past-due credit card account. Calls for other reasons do not qualify.
  4. Call Type: The calls must have been directed to a cell phone number. Calls to landlines are not eligible.

How Much Will You Receive?

The amount you can expect to receive will depend on how many valid claims are submitted. The settlement is expected to pay between $350 and $850 per eligible claimant. If you received more than five robocalls from Citibank, you may be eligible for additional compensation of up to $2,500.

Step-by-Step Guide: Claim $350 to $850 Citibank Class Action Settlement

Step 1: Visit the Official Settlement Website

Start by visiting the official Citibank settlement website at www.claimdepot.com.

Step 2: Gather Your Information

Prepare the following before submitting your claim:

  • Your name and contact details.
  • Phone records showing you received calls from Citibank.

Step 3: Complete the Claim Form

Fill out the claim form on the website. This will include basic information about your identity and the calls you received.

Step 4: Submit Your Claim

Once the form is completed, submit it electronically through the website. You can also opt to mail in your claim form if preferred.

Step 5: Wait for Confirmation

After submission, you will receive confirmation that your claim has been received. Keep a copy of this for reference.

Step 6: Receive Your Payment

If your claim is approved, you will receive compensation via check or direct deposit, depending on the chosen method.

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Frequently Asked Questions (FAQs)

1. How do I know if I received one of these robocalls?

You likely received a robocall if it was related to past-due credit card accounts with Citibank, and it was made between August 15, 2014 and July 31, 2024. You can check your phone records for calls from Citibank.

2. What if I don’t have proof of receiving the call?

Without phone records, your claim may be rejected. If you don’t have these records, you can try contacting your phone provider to retrieve them.

3. What happens if I miss the claim deadline?

The deadline to file a claim is December 20, 2024. If you miss this date, you will not be eligible to participate in the settlement.

4. Can I still claim if I don’t live in the U.S.?

This settlement is only available to U.S. residents, as it pertains to calls made within the United States.

Legal Insights: Why the Settlement Matters

This class action settlement is an important reminder of the Telephone Consumer Protection Act (TCPA), which was designed to protect consumers from unsolicited marketing calls. Since its passage in 1991, the TCPA has become a crucial tool in limiting the reach of intrusive robocalls. By enforcing this law, class action settlements like this one help hold companies accountable for violating consumer privacy.

Protect Yourself in the Future

To avoid unwanted calls, it’s recommended that you register your number with the National Do Not Call Registry. This free service can significantly reduce the number of telemarketing calls you receive. If a company calls you after your number is listed, you may be entitled to sue them for up to $1,500 per call under the TCPA.

Author
Vophie Wilson

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